Print Life Solutions

Effective Date: 02/01/2026

These Terms of Service and Managed Platform Agreement (“Agreement”) govern your access to and use of services provided by Print Life Solutions (“PLS,” “we,” “us,” or “our”).

By purchasing, subscribing to, or using any PLS service, you (“Client,” “you”) acknowledge that you have read, understood, and agreed to this Agreement. If you do not agree, do not purchase or use our services.

1. Nature of Services (Managed Platform)

Print Life Solutions provides a managed website and hosting platform, not standalone software and not unmanaged hosting.

PLS services may include, but are not limited to:

• Managed website hosting

• Website setup and configuration

• Platform maintenance and updates

• Security hardening and monitoring

• Backups and performance optimization

• Limited technical support

PLS operates and maintains the platform on an ongoing basis. Clients do not receive server access or infrastructure ownership unless expressly stated in writing.

2. No Guarantees / No Business Outcomes

PLS does not guarantee:

• Website uptime or availability

• Page speed scores or performance metrics

• Search engine rankings or SEO results

• Traffic, leads, conversions, or revenue

• Business growth or outcomes of any kind

Your website is an operating asset, not a guarantee of business success.

3. Third-Party Infrastructure & Dependencies

PLS relies on third-party providers, including but not limited to:

• Cloud hosting providers

• DNS and CDN services

• Email delivery platforms

• Domain registrars

• Payment processors (including Stripe)

PLS does not own or control these services and is not responsible for outages, failures, or disruptions caused by them.

4. Force Majeure & Internet Infrastructure Events

PLS is not liable for service failures or interruptions caused by events outside its reasonable control, including but not limited to:

• Internet or network outages

• CDN, DNS, or routing failures

• DDoS attacks or security incidents

• Power failures

• Natural disasters

• Vendor-wide service disruptions

Such events do not suspend payment obligations and do not entitle the Client to refunds, credits, or compensation.

5. Subscriptions, Billing & Payments

Subscription Model

• Services are provided on a recurring subscription basis

• Billing occurs in advance on a monthly basis unless otherwise stated

• Subscriptions automatically renew until canceled

Payment Processing

• Payments are processed via Stripe

• A valid payment method must be maintained at all times

• Failure to maintain payment may result in suspension or termination

Plan Changes

• Upgrades take effect immediately and are prorated

• Downgrades take effect at the end of the current billing cycle

• Cancellations take effect at the end of the current billing period

No partial refunds or credits are issued for unused time.

6. Fees, Refunds & Chargebacks

All fees are non-refundable once services are provisioned, including but not limited to:

• Hosting setup

• Website migration

• Configuration work

• Ongoing managed services

PLS does not issue refunds, credits, or payouts for:

• Downtime

• Outages

• Performance issues

• Third-party failures

Chargebacks or unauthorized payment disputes constitute a breach of this Agreement.

7. Fair Use & Resource Limits

All services are subject to fair use limits to protect platform stability.

Prohibited or excessive usage includes:

• File storage unrelated to website operations

• Media streaming or file distribution

• Cryptocurrency mining

• Malware, spam, or abusive traffic

• Activities that degrade platform performance

PLS reserves the right to require plan upgrades, limit services, or suspend accounts for abuse.

8. Client Responsibilities

You agree to:

• Provide accurate and lawful content

• Maintain secure credentials

• Comply with all applicable laws

• Avoid prohibited or abusive use

PLS may suspend or terminate services for violations, non-payment, or security risks.

9. Suspension, Termination & Data Retention

PLS may suspend or terminate services:

• For non-payment

• For security or abuse concerns

• For violations of this Agreement

Upon termination:

• Website access may be disabled

• Data retention is not guaranteed

• Restoration or migration is not included unless agreed in writing

10. Intellectual Property

All platform systems, configurations, templates, and operational materials remain the property of PLS.

Clients retain ownership of their own content but grant PLS a license to host, manage, and process that content as required to deliver services.

11. Limitation of Liability

To the maximum extent permitted by law:

• PLS is not liable for indirect, incidental, special, or consequential damages

• This includes loss of data, revenue, profits, or business interruption

• Total liability is limited to the fees paid by the Client in the 30 days preceding the claim

12. Indemnification

You agree to indemnify and hold harmless PLS from any claims, damages, losses, or expenses arising from:

• Your website content

• Your business operations

• Your violation of laws or third-party rights

13. Modifications to Terms

PLS may update this Agreement at any time. Continued use of services after updates constitutes acceptance of the revised terms.

14. Governing Law & Venue

This Agreement is governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any legal action must be brought exclusively in the state or federal courts located in Texas.

15. Contact Information

Print Life Solutions
Website: https://printlifesolutions.com
Email: support@printlifesolutions.com

REQUIRED ACCEPTANCE

By purchasing or subscribing to any PLS service, you acknowledge that you have read, understood, and agreed to these Terms of Service and Managed Platform Agreement.